Cookie Policy

Last updated: 7 January 2026

1. Introduction

CarCheck UK Ltd ("we", "us", or "our") uses cookies and similar tracking technologies on our website to enhance your browsing experience, analyze site usage, and support our marketing efforts.

This Cookie Policy explains what cookies are, how we use them, the types of cookies we use, and how you can control or delete them.

By using our website, you consent to our use of cookies in accordance with this policy. You can withdraw your consent at any time by adjusting your cookie preferences.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or smartphone) when you visit a website. They are widely used to make websites work more efficiently and provide a better user experience.

🍪 How Cookies Work

  • •Created by the website server and sent to your browser
  • •Stored on your device for a specified period
  • •Sent back to the server on subsequent visits
  • •Help remember your preferences and settings

🔒 What Cookies Store

  • ✓Unique identifiers (not personal names)
  • ✓User preferences and settings
  • ✓Session information (login status)
  • ✓Usage analytics data

Important Note

Cookies themselves do not contain personal information like your name, address, or payment details. They contain unique identifiers that allow websites to recognize your device and remember your preferences.

3. Why We Use Cookies

We use cookies for various purposes to improve your experience and optimize our services:

Essential Functionality

  • • Remember your login status
  • • Maintain your shopping basket
  • • Store your cookie preferences
  • • Enable secure transactions

Performance & Analytics

  • • Understand how visitors use our site
  • • Identify popular pages and features
  • • Detect and fix technical issues
  • • Measure website performance

Personalization

  • • Remember your preferences
  • • Customize content for you
  • • Show relevant recommendations
  • • Improve user experience

Marketing & Advertising

  • • Show relevant advertisements
  • • Measure ad campaign effectiveness
  • • Limit ad frequency
  • • Track conversions

4. Types of Cookies We Use

Cookies can be classified in several ways. Here are the main categories we use:

4.1 By Duration

⏱️

Session Cookies

Temporary

Temporary cookies that are deleted when you close your browser.

Example: Maintaining your login during a browsing session

📅

Persistent Cookies

Long-term

Remain on your device for a set period or until you delete them.

Example: Remembering your preferences for future visits

4.2 By Purpose

Strictly Necessary Cookies

REQUIRED

Essential for the website to function properly. Cannot be disabled.

Examples: Authentication, security, load balancing

Performance Cookies

OPTIONAL

Collect information about how visitors use our website to help us improve it.

Examples: Google Analytics, page load times, error tracking

Functional Cookies

OPTIONAL

Remember your preferences and choices to provide enhanced features.

Examples: Language preference, region settings, display preferences

Targeting/Advertising Cookies

OPTIONAL

Track your browsing to deliver relevant advertisements and measure campaign performance.

Examples: Google Ads, Facebook Pixel, retargeting cookies

6. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these cookies, and you should review the privacy policies of these third parties for more information.

📊

Google Analytics

Analytics & Performance

We use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies to collect anonymous information about page views, session duration, and user behavior.

Google Privacy Policy → | Opt-out of Google Analytics →
💳

Stripe & PayPal

Payment Processing

Our payment processors use cookies to detect and prevent fraudulent transactions and ensure secure payment processing.

Stripe Privacy Policy → | PayPal Privacy Policy →
📢

Google Ads & Facebook

Advertising

We use advertising platforms to show you relevant ads on other websites. These platforms use cookies to track your visits and measure ad performance.

Google Ads Settings → | Facebook Privacy Policy →
💬

Intercom

Customer Support Chat

Our live chat support widget uses cookies to remember your conversation history and provide a seamless support experience.

Intercom Privacy Policy →

7. Managing Your Cookie Preferences

You have the right to decide whether to accept or reject cookies (except strictly necessary ones). Here are the ways you can manage your cookie preferences:

7.1 Our Cookie Preference Center

You can manage your cookie preferences at any time using our Cookie Preference Center:

This will open a panel where you can enable or disable different categories of cookies.

7.2 Browser Settings

Most browsers allow you to control cookies through their settings. Here's how to manage cookies in popular browsers:

Google Chrome

  1. Click the three dots (⋮) in the top right
  2. Go to Settings → Privacy and security
  3. Click "Cookies and other site data"
  4. Choose your preferred cookie settings
Full instructions →

Mozilla Firefox

  1. Click the three lines (≡) in the top right
  2. Go to Settings → Privacy & Security
  3. Under "Cookies and Site Data"
  4. Adjust your cookie preferences
Full instructions →

Safari (macOS)

  1. Click Safari in the top menu
  2. Go to Preferences → Privacy
  3. Choose your cookie blocking preferences
  4. Click "Manage Website Data" to remove cookies
Full instructions →

Microsoft Edge

  1. Click the three dots (...) in the top right
  2. Go to Settings → Cookies and site permissions
  3. Click "Manage and delete cookies and site data"
  4. Adjust your preferences
Full instructions →

7.3 Mobile Devices

iOS (iPhone/iPad)

  1. Open Settings
  2. Scroll to Safari
  3. Scroll to "Privacy & Security"
  4. Toggle "Block All Cookies" or clear existing data

Android

  1. Open Chrome app
  2. Tap three dots (⋮) → Settings
  3. Tap "Site settings" → "Cookies"
  4. Choose your cookie preferences

Impact of Blocking Cookies

Please note that blocking or deleting cookies may impact your experience:

  • • Some features may not work properly or at all
  • • You may need to log in each time you visit
  • • Your preferences won't be remembered
  • • We can't personalize content for you

9. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices.

How We Notify You of Changes

  • •We'll update the "Last Updated" date at the top of this page
  • •For significant changes, we'll display a notice on our website
  • •We may also notify you via email if you have an account
  • •We encourage you to review this policy periodically

10. Contact Us

If you have any questions about our use of cookies, please contact us:

Cookie Inquiries

Subject Line

Please use "Cookie Policy Inquiry"

Response Time

Within 48 hours (business days)

Data Protection Officer

Postal Address

Data Protection Officer
CarCheck UK Ltd
123 Fleet Street
London, EC4A 2BB
United Kingdom

For more information about how we handle your personal data, please read our Privacy Policy.

CarCheck UK Ltd

Questions? Contact us at legal@carcheckuk.co.uk

Contact Us

We use cookies to give you the best experience and to analyse site traffic. By continuing you agree to our Cookie Policy.