Get in Touch
Have a question or need help? Our UK-based support team is here to assist you. We typically respond within 24 hours during business days.
Contact Information
Address
CarCheck UK Ltd
123 Fleet Street
London, EC4A 2BB
United Kingdom
Business Hours
Monday - Friday: 9am - 6pm
Saturday: 10am - 4pm
Sunday: Closed
Quick Links
Average Response Time
4 hours
Our team aims to respond to all inquiries within 4 hours during business hours.
Send Us a Message
Urgent Issues?
For urgent technical problems or payment issues, call us directly during business hours.
020 1234 5678Live Chat
Chat with our support team in real-time for quick answers to simple questions.
Before You Contact Us
Your question might already be answered in our FAQ
How quickly will I get my report?
Reports are generated instantly and delivered to your email within seconds of payment.
Learn more →What if the data is incorrect?
We source data from official databases. If you find an error, contact us with evidence.
Learn more →Can I get a refund?
Refunds are available in specific circumstances. Check our refund policy for details.
Learn more →